Company profile
Alfen is both the core and the linking pin of the electricity grid, providing transformer stations, energy storage systems, charging stations for electric vehicles as well as a range of other products and services. With its broad array of products developed in-house and considerable experience as a systems integrator, Alfen is building the electricity grid of the future: reliable, sustainable and innovative.
Your workplace is located in Almere, but working from home is and remains possible. They have a modern and informal work atmosphere and embrace hybrid working. You will have the opportunity to show leadership and contribute to a healthy and safe workplace, with attention to the environment. At Alfen they offer challenging projects, an innovative working environment and plenty of opportunities!
What will you do?
The increased fuel prices and the growing urgency to reduce our CO2 footprint are reasons for many to switch to an electric car. At Alfen, we are therefore seeing a huge increase in demand for our charging stations. More demand means an expansion of energetic colleagues who are going to contribute to this energy transition together with Alfen! As Improvement Engineer charging stations, you will improve our service processes. You derive satisfaction from your work because your input is actually put into practice.
With great enthusiasm and energy, you will actively work on process improvements to increase the service quality of our charge points. You will do this on a project basis and in close cooperation with R&D and Product management, among others. You will also deal with complex and frequently occurring service issues. You make the analyses and make improvement proposals with the goal of making the service issues disappear for good and improving our product in various areas!
Some of your daily tasks as Improvement Engineer:
- project-based work on complex, frequently occurring service issues. (Proactively) identifying, analysing and definitively solving them;
- analysing and reporting the impact on service processes as a result of changes, complaint reports, tickets and signals from employees. Actively working on process improvements by initiating and leading improvement projects;
- ensuring timely knowledge transfer regarding improved service processes.
In short: a job with a lot of responsibility and challenge in which you can combine your analytical qualities with project-based work!
What do we ask of you?
- At least a Bachelor degree, direction electro/programming/software/firmware engineering;
- At least 3 years work experience in Quality role/field or technical service support/improvement projects;
- Excellent command of English languages (both oral and written);
- Lean Six Sigma Green Belt (or higher);
- Driving license B;
- VOP OP NEN 3140;
- Willingness to travel.
What can we offer you?
An independent and responsible job with room for personal input, new ideas, initiatives and entrepreneurship. Alfen is a fast-growing company that is busy conquering the market with a clear focus on the energy transition. All the above in a pleasant, open and informal working environment, where in addition to work, activities are also part of the Alfen culture. This includes an online escape room or fun quiz with snacks, and when possible: a bowling evening, a visit to the Almere City matches, mudflat hiking, and more.
Of course we offer you an appropriate benefits package including a phone and a laptop and you will be entitled to 27 vacation days + 13 ADV per year. We think it is important that you can relax regularly. In addition, you will work with motivated colleagues who are willing to share knowledge and we give you opportunities to develop as a professional.
Do we have your interest?
Do you recognize yourself in the above and are you interested in this position? Then apply via the website or contact Sita via s.keilman@q-logic.nl or 06-14864005.
